In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment.

Online refund is credited directly through the mode from which the customer has paid the money within 24 working hours. Once processed by TheBalloonWala, refund takes 7 to 10 business days to reflect in your account.

Offline refund is credited once the customer shares the bank details post which it takes 7 to 10 working days.

Cancellation Policy

if a cancellation happens 24 hours before the time of delivery, a full refund will be issued.

If a cancellation occurs between 24 and 6 hours before the time of delivery, 50 percent refund will be issued.

If a cancellation occurs less than 6 hours before delivery, no refund will be issued.

Online refund is credited directly through the mode from which the customer has paid the money within 24 working hours. Once processed by TheBalloonWala, refund takes 7 to 10 business days to reflect in your account.

Offline refund is credited once the customer shares the bank details post which it takes 7 to 10 working days.